Hotel Cancellation Policy
The credit card provided on your reservation guarantees your hotel reservation for your requested arrival date. A valid form of payment must be provided to the hotel at the time of check-in for all hotel charges. Your credit card will not be charged prior to your arrival except in the cases outlined below.
Hotel Reservation Change/Cancellations:
- Before Friday, October 11, 2019 at 3:00 p.m. Pacific Time: Changes/cancellations must be completed online following the process outlined above, or by contacting the registration team.
- Between Friday, October 11, 2019 3:00 p.m. Pacific Time and Monday, October 14, 2019 at 5:00 p.m. Pacific Time: No changes or cancellations can be made during this time while official Microsoft Ignite hotels review all existing reservations.
- Beginning Monday, October 18, 2019 at 5:00 p.m. Pacific Time: Changes/cancellations to your hotel reservation must be handled directly with the hotel.