Hotel Cancellation Policy

The credit card provided on your reservation guarantees your accommodations for your requested arrival date. A valid form of payment must be provided to the hotel at the time of check-in for all hotel charges. Your credit card will not be charged prior to your arrival except in the cases outlined below.

Through 3:00pm Pacific Time on August 29, 2017: Any changes/cancellations must be completed online at Registration Returning Services or by contacting the registration team via email at microsoftignite@microsoft.crgevents.com.

Beginning 5:00pm Pacific Time on September 7, 2017: Any changes/cancellations to your hotel reservation must be handled directly with the hotel.

All hotel cancellations must be made 72 hours prior to your expected date of arrival. Cancellations made less than 72 hours prior to check in will result in a charge of one night's stay, plus tax, to your credit card.

Failure to appear on your expected date of arrival ("no showing") will result in a charge of one night's stay, plus tax, to your credit card, in addition to the cancellation of your reservation for the remainder of the stay.


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