Cancellation Policy

All cancellations must be completed online through your registration confirmation page or sent by e-mail to microsoftignite@microsoft.crgevents.com by the dates listed below.
  • Full Conference Pass: A full refund minus a $200 processing fee will be issued when a cancellation is received by 11:59pm Pacific Time on Friday, August 31, 2018. Refunds will not be issued after Friday, August 31 2018.
  • Convenience Passes: The Convenience Passes are non-refundable once payment has been submitted, regardless of cancellation date.
  • Microsoft Ignite Pre-Day Workshops: A full refund minus a $50 USD processing fee will be issued when a cancellation is received by Friday, August 31, 2018 at 11:59pm Pacific Time. Refunds will not be issued after Friday, August 31, 2018.
    • Attendees who cancel a Microsoft Ignite Pre-Day Session while maintaining their Diversity & Tech Pre-Day pass are subject to an increase in the Diversity & Tech Pre-Day pass fee from $99 to $199.
  • Diversity and Tech Pre-Day Sessions: A full refund minus a $25 USD processing fee will be issued when a cancellation is received by 11:59pm Pacific Friday, August 31, 2018. Refunds will not be issued after Friday, August 31 , 2018.  
  • Microsoft Ignite Celebration Companion Pass: Refunds are available for the Microsoft Ignite Celebration Companion Pass up until the registrant has checked into the conference.
  • Day Pass: A full refund minus a $50 USD processing fee will be issued when a cancellation is received by Friday, August 31, 2018 at 11:59pm Pacific Time. Refunds will not be issued after Friday, August 31, 2018.
  • Travel and Hotel: Cancellations of travel and hotel reservations are the responsibility of the registrant. Through  Friday, August 31, 2018 , hotel reservations made through the registration website are automatically cancelled when the corresponding event registration is cancelled. For additional information on the hotel cancellation policies, click here.
Should Microsoft cancel Microsoft Ignite, paid registered attendees will be refunded their registration fee only. No other costs will be refunded.

Click here for more information on conference pass types. Click here for instructions cancelling a registration.


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