Cancellation Policy

All cancellations must be completed online through your Returning Services menu or sent by e-mail to microsoftignite@microsoft.crgevents.com by the dates listed below.
  • Event Registration: A full refund minus a $200 processing fee will be issued when a cancellation is received by 11:59pm Pacific Time on Tuesday, August 29, 2017. Refunds will not be issued after Tuesday, August 29, 2017.
  • Data Science Pass: A full refund minus a $100 processing fee will be issued when a cancellation is received by 11:59pm Pacific Time on Tuesday, August 29, 2017. Refunds will not be issued after Tuesday, August 29, 2017.
  • Convenience Passes: The Convenience Passes are non-refundable once payment has been submitted, regardless of cancellation date.
  • Microsoft Ignite Pre-Day Sessions: A full refund minus a $50 processing fee will be issued when a cancellation is received by 11:59pm Pacific Time on Tuesday, August 29, 2017. Refunds will not be issued after Tuesday, August 29, 2017.
  • Women in Technology Pre-Day Sessions: A full refund minus a $25 USD processing fee will be issued when a cancellation is received by 11:59pm Pacific Time on Tuesday, August 29, 2017. Refunds will not be issued after Tuesday, August 29, 2017.  
  • Microsoft Ignite Celebration Companion Pass: Refunds are available for the Microsoft Ignite Celebration Companion Pass up until the registrant has checked into the conference.
  • Day Pass: A full refund will be issued when a cancellation is received by 11:59pm Pacific Time on Tuesday, August 29, 2017. After this date, a $50 processing fee will be issued for each day selected.
  • Expo Only Pass: A full refund will be issued when a cancellation is received by 11:59pm Pacific Time on Tuesday, August 29, 2017. After this date, a $25 processing fee will be issued for each day selected.
  • Travel and Hotel: Cancellations of travel and hotel reservations are the responsibility of the registrant. Through Tuesday, August 29, 2017, hotel reservations made through the registration website are automatically cancelled when the corresponding event registration is cancelled. For additional information on the hotel cancellation policies, click here.
Should Microsoft cancel Microsoft Ignite, paid registered attendees will be refunded their registration fee only. No other costs will be refunded.

Click here for more information on conference pass types. Click here for instructions cancelling a registration.


Keyword(s): cancelation, cancellation deadline, termination, refund, credit, changes, penalty

Feedback and Knowledge Base