To request a substitution of your registration, first sign in to your registration. If eligible, your record will display the option “Substitute another person for this registration" under Quick Links on your registration Confirmation page. Some attendee types are not eligible for substitutions.
- Payment: No action is required if the new attendee will keep
the same payment. If the payment method is changing, the new attendee must
provide payment before a refund is issued to the original attendee. To
change the method of payment, please email MicrosoftIgnite@microsoft.regsvc.com to
have someone contact you for new payment information.
If a hotel record is attached to the registration, it will be
automatically transferred to the new attendee until 3:00pm Pacific Time on
Friday, October 11, 2019. After 3:00pm Pacific Time on Friday, October 11,
2019, the original attendee is required to inform the hotel of any
changes, including any transfers or substitutions. Please confirm all
hotel dates and preferences carefully to ensure they match the
requirements of the new attendee. The new attendee will be responsible for
any hotel cancellation charges or no-show fees if the reservation is not
properly updated. Please refer to the hotel cancellation policy on the
hotel page of your registration for further details.
Keyword(s): changes, name change, transfer, switch